Privacy Policy

Effective Date: November 12, 2021

This Privacy Policy explains how Northern Block Inc. (“we,” “us,” or “our”) collects, uses, and protects personal information across our applications, websites, and related services (collectively, the “Services”). We are committed to respecting your privacy and handling your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR).

1. Who We Are

Data Controller: Northern Block Inc.
Address: 333 Bay St, #2400 Bay Adelaide Centre, Toronto, ON M5H 2T6, Canada
Email: info@northernblock.io

If you reside in the European Economic Area (EEA), Northern Block acts as the data controller for your personal information.

2. Information We Collect

We collect personal information in three main ways:

a. Information You Provide

• Name, email address, and contact details

• Company name and role

• Account or authentication credentials

• Feedback, messages, or uploaded content

• Billing or payment details (where applicable)

b. Information Collected Automatically

• Device and browser information (type, version, OS)

• Log data such as IP address, timestamps, and usage events

• Diagnostic and performance data

• Cookies and similar technologies (see Section 9)

c. Information from Third Parties

• Authentication or federated login data (e.g., Microsoft, Google, Interac)

• Analytics or marketing tools providing aggregated insights

• Publicly available or partner-provided business information

3. Purpose and Legal Basis for Processing

We process personal information for the following purposes and on the following legal bases under the GDPR:

Where consent is the legal basis, you may withdraw it at any time by contacting us at info@northernblock.io.

4. How We Use Your Information

We use personal information to:

• Deliver and personalize our Services

• Respond to support requests and inquiries

• Communicate updates, features, or offers (if opted in)

• Monitor and enhance system security and performance

• Comply with applicable laws and enforce our terms

We do not sell or rent your personal information to third parties.

5. How We Share Information

We may share your personal information only when necessary:

• Service Providers: with trusted third parties who process data on our behalf under strict confidentiality and security obligations (e.g., hosting, analytics, payment processing).

• Legal and Compliance: when required to comply with laws, court orders, or government requests.

• Business Transfers: in the event of a merger, acquisition, or sale of assets, in which case information will remain subject to this Policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described above or as required by applicable law. When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: obtain confirmation and a copy of your personal information we hold.

• Correction: request correction of inaccurate or incomplete information.

• Erasure (“Right to be Forgotten”): request deletion of your data where legally permissible.

• Restriction and Objection: limit or object to certain processing activities.

• Portability: receive your data in a structured, commonly used, machine-readable format.

• Withdraw Consent: withdraw previously given consent at any time.

To exercise these rights, contact us at info@northernblock.io. We may need to verify your identity before fulfilling your request.

If you are located in the EEA, you also have the right to lodge a complaint with your local data protection authority.

8. Security

We apply reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. While we work to safeguard your data, no transmission or storage method is completely secure.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services, analyze usage, and remember your preferences. You can control or delete cookies through your browser settings. Some parts of our Services may not function properly without them.

10. International Data Transfers

Your personal information may be transferred and processed outside of your country of residence, including in Canada and other jurisdictions with different data protection laws. We ensure that such transfers occur under appropriate safeguards, such as standard contractual clauses or adequacy decisions.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected such information, please contact us to delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website or in our apps with a new effective date. Continued use of our Services after updates indicates acceptance of the revised Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact:

Northern Block Inc.
333 Bay St, #2400 Bay Adelaide Centre
Toronto, ON M5H 2T6 Canada
Email: info@northernblock.io